Litigation support is a key component to maintaining a successful legal practice. However, the current attorney service landscape is needlessly complex. Most legal support providers do not offer a full suite of services under one platform for Court Filing, Process Serving, E-Filing, etc. Many providers give infrequent status updates on orders, or insulate themselves from customer requests with a wall of automated queues and un-responsive support inboxes. At Legal Document Server, our mission to simplify all aspects of Litigation Support through innovative, user-friendly technology, and unparalleled customer support. From case initiation to settlement/trial, we aim to make attorney services as simple as possible.
Our primary means of accomplishing our mission is our signature all-in-one platform. One of the issues litigators find with their litigation support is the need to spread their orders amongst multiple providers depending on their respective service offerings. At LDS, we’ve eliminated the need to juggle multiple attorney services by creating a platform that lets our users place and manage all order types from the same case management system.
Our dedication to providing constant order updates is another measure by which we simplify litigation support. In an industry dominated by urgent deadlines, litigators may find themselves wasting significant time and energy following up on their various court filing and process serving orders. At LDS, our number one priority is premier customer service. To that end, we strive to pre-empt update requests by providing updates in real time and at least once a week, even if the status of your order remains the same.
In a similar vein, LDS can also simplify your litigation support with our accessible, dedicated customer service. Unlike other providers, we pride ourselves on our responsiveness to customer inquiries. Our support team answers every call and handles all requests with undivided attention. We believe that no task is too small to go above and beyond in our service to our customers.
The litigation support industry may be needlessly complicated and stressful, but it doesn’t have to be. If you are experiencing any of the aforementioned issues or already looking for a different provider, feel free to reach out at (800) 687-5003 or firstname.lastname@example.org. We’d love to hear from you and advise you on how to simplify your litigation support.